Using student engagement data to support students

To help the Student Success Advisors provide targeted support to students, they are able access to engagement data derived from how students interact with the University’s electronic resources used for study.

This aggregated data offers the Student Success Advisors a holistic view of a student's engagement.  The team can then identify students who may be having difficulties and contact them to offer specific support to help them re-engage with their studies.

Only Student Success Advisors have access to this data.  It is not available to a student’s course organisers or staff marking student assessments and its use is defined in our university analytics principles.

Our key principle is that this data is only collected to help us provide the best possible support to students who might need help. This process is designed to be supportive, not punitive.

If you have any questions about the use of this data, please contact studentsuccess@hw.ac.uk.