1. Username and Password
You are sent your HWU username that will look something like this: abc1234@hw.ac.uk with your invite to complete online enrolment. Follow the prompts to create a strong password. Click here for further guidance with your username and password
If you've forgotten your password, you can click here to retrieve or change your password.
Multi-Factor Authentication (MFA)
Multi-factor authentication (MFA) is a secure additional login process. It protects you and Heriot-Watt University from un-authorised access to your account, which may occur if you only use a username and password.
Using your own personal device is the most secure way to use MFA as only you have access to the device, and it is protected by a passcode.
Click here for help with setting up MFA.