![Our People](/ebs/assets/img/banner-people-dots-light_rdax_720x216_80s.jpg)
Student support
Even the most gifted of students need a little help from time to time.
Whether you study online at home or with a learning partner, you’re never far from the support of our faculty and your fellow learners.
Here’s a little look at the support you can expect
![Heather McGregor Executive Dean](/ebs/assets/img/Heather-b-w-small_rdax_307x480s.jpg)
""We have a team of dedicated advisors who help students before they start, during their studies, right through to graduation"."
Professor Dame Heather McGregor
,
PROVOST AND VICE PRINCIPAL, HERIOT-WATT UNIVERSITY DUBAI
Our programmes fit the way you work, the way you live.
Delivering successful projects - introducing the EcoLife Project
When studying online, you will have access to a rich mix of learning materials and multimedia, including a library of informative visual material to guide you through critical concepts. Here’s just one of them. The full library is available through your Virtual Learning Environment.
![system requirements](/ebs/assets/img/technical-requirement.jpg)
What are the technical requirements?
• Access to a PC or laptop running Windows 7 (or newer) or Mac OSX 10.6 (or newer)
• A connection to the internet via a reliable and suitable connection with a minimum connection speed of 512kbps
• The latest version of one of the following browsers: Microsoft Internet Explorer, Microsoft Edge, Apple Safari, Mozilla Firefox, Google Chrome or any other browser as notified from time to time by us
• The browser must have JavaScript enabled and must accept cookies
• The latest version of Adobe Reader and Flash Player
• Minimum screen resolution of 800 x 600px